RETURNS & EXCHANGE TERMS & CONDITIONS
If you're not happy with your order for whatever reason, you can return it for refund, store credit or exchange.
All returning items must be in its original condition. That means brand new. Your order will be inspected upon return. Washed or worn items will not be accepted.
Returns will be accepted within 30 days of purchase. Exchanges or Store Credit will be offered 45 days from purchase. Refunds cover PRODUCT costs only. This does not include SHIPPING cost.
For returns and exchanges, kindly email ej@wearvamos.com
For the avoidance of doubt, faulty goods are classified as items that are received damaged or develop a manufacturing fault. Items damaged through general wear and tear are not classified as faulty. Faulty items can returned within twelve (12) months for a replacement or a repair. If this is not possible, we will offer a refund or credit voucher.
Non-returnable items:
Gift cards
Final sale items such as the Mystery Box or Warehouse Sale.
There are certain situations where only partial refunds or store credit are granted:
Any item not in its original condition or is damaged for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will issue you a credit back to the original payment method (Credit Card, PayPal or Gift Card) within 5 to 7 business of days.
Items returned outside of the 30 day window will receive a Store Credit for the purchase price or current value of the item.
Late or missing refunds:
If you haven’t received a refund yet, please be patient as it can take up to 7-10 business days for the refund to appear depending on your bank.
Sale items:
Sale items will be refunded for the price sold.
Shipping:
To return your product, you should mail your product to:
VAMOS PERFORMANCE APPAREL
GF, Main Bldg, Mandala Park
Shaw Blvd, Mandaluyong, 1555
Philippines
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Shipping times are dependent on distance from our warehouse. It may take anywhere from 4-7 business days for your items to reach you.
If you have any questions regarding returns, please email orders@wearvamos.com.
